Shipping, delivery and returns

At Noella, we do our best to get your order to you quickly. Orders placed before 1 PM (GMT+2) on weekdays are usually shipped the same day.

Information About Your Order

• Free shipping on orders over 99 EUR (in most European countries)

• 14-day return policy

• Trusted delivery partners and fast dispatch

• See our full list of shipping prices here

Order Status & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking link. This email also serves as your receipt. Please note: it may take up to 24 hours before the tracking link becomes active.

You can always check your order status by logging into your account under “Orders”. If you have any questions, don’t hesitate to contact us.

Returns

You have the right to return your items within 14 days of receiving them. If your order was delivered to a parcel shop, the return period begins on the day you collect the package.

To start a return, please visit our return portal:
Start your return here

Customer Support

If you need help or have questions about your order, feel free to contact us by email:
info@noellafashion.com